Appointments & Billing

Call 02-4990-2533

Appointments:

Can be made at any time of the day via phone/answer machine or email. You will normally be able to book an appointment on the day you call, particularly if your health issue requires urgent attention. Please let the receptionist know if you need a LONG (20mins+) consultation and extra time will be booked.

After Hours:

If you need to see a Doctor when the practice is closed then please ring 02 4990 2533 and listen to the recorded message, detailing the name and contact details for the Doctor one call, AND/OR go directly to CESSNOCK HOSPITAL 02 4991 0555 and nursing staff will organise for you to see the GP on call. At the on call GP’s discretion you may be able to organise a home visit after hours rather than going to the hospital.If you are admitted into Cessnock Hospital DR William Redmayne will be able to take over your medical care from the admitting GP on his next working day.
 

Home Visits:

Home visits are available for Dr William Redmayne’s regular clients who are unable to attend the medical practice because of their medical condition. Home visits, including those for people in Aged Care Facilities, are regularly done by Dr Redmayne either during or after practice hours. Home visits can be organised via calling our receptionist.  A 15km radius of Cessnock is the usual limit for home visits but longer distances can be catered for at the Doctors discretion
 

Billing Arrangements:

We BULK BILL all children up to 18 years still at school. DVA, Pension and Health Care card holders and low paid workers at the GP’s discretion.

All other clients will be electronically billed for the full cost of their medical consultation (see list of fee’s at reception). Each fee corresponds to the length of time with the GP and the type of consultation. Medicare will rebate back to you more than half of the fee. EFTPOS payments can be made and the EFT deposit by Medicare back to your bank account. You may wish to ensure that Medicare have your current address and banking details in their system. This is possible online at Medicare.

All blood tests are bulk billed by agreement with the local Pathology services (with some exceptions).

Dr Redmayne or the receptionist will advise you of any other costs that may arise from your consultation or treatment e.g. vaccine costs, pre-employment medicals, etc.